Terms of service

OVERVIEW

Welcome to Joddor London, a trading name of Joddor Cosmeceuticals Ltd. The terms “we”, “us” and “our” refer to Joddor London. Joddor London operates this website and store to provide a considered, dermatology-guided skincare experience, including all related information, content, features, tools, products and services (the “Services”). Our store is hosted on Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products. However, please note that colors or product appearance may differ due to your device settings. We do not warrant that the appearance or quality of any products purchased by you will meet your expectations. All descriptions of products are subject to change at any time without notice at our sole discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Joddor London reserves the right to accept or decline your order for any reason. Your order is not accepted until Joddor London confirms acceptance. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. You agree to provide current, complete and accurate purchase and account information for all purchases made at our stores.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, and images, are owned by Joddor London, its affiliates or licensors and are protected by copyright and other intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools which we neither monitor nor have any control over. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Joddor London is powered by Shopify. However, any sales and purchases you make in our Store are made directly with Joddor London. You acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Joddor London.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

SECTION 11 - FEEDBACK

If you submit feedback, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and distribute such feedback for any purpose, including commercial use.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to infringe upon intellectual property rights, or to transmit viruses or malicious code.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent provided by law, in no case shall Joddor London, our partners, directors, or employees be liable for any injury, loss, claim, or any direct or indirect damages of any kind.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Joddor London and Shopify from any claims arising out of your breach of these Terms or your violation of any law.

SECTION 18 - SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right shall not constitute a waiver. These Terms constitute the entire agreement between you and us.

SECTION 20 - ASSIGNMENT

You may not assign any of your rights under these Terms without our prior written consent.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You and Joddor London consent to the exclusive jurisdiction of the courts of England and Wales.

SECTION 22 - HEADINGS

The headings used in this agreement are included for convenience only.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the Services constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@joddorlondon.co.uk

Joddor London
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ