Shipping policy

Effective April 2026

At Joddor London, we aim to deliver your order efficiently and securely, both within the UK and internationally.

UK Shipping

Free Standard Shipping on all UK orders over £70
Standard Shipping (orders under £70): £4.95
Express UK Delivery: £6.95

International Shipping

Free Shipping on international orders over £125–£150 (depending on region; calculated at checkout)
Standard International Shipping (orders under the threshold): £8–£12

Processing Time

Orders are processed within 1–2 business days (excluding weekends and public holidays). You’ll receive a confirmation email with tracking details once your order has shipped.

Estimated Delivery Times

UK Standard: 2–4 business days
UK Express: 1–2 business days
Europe: 4–7 business days
Rest of World: 7–14 business days

Please note that delivery timeframes are estimates only and are not guaranteed. They may vary based on destination or courier delays.

Customs & Import Duties

For international orders, customs fees or import duties may apply. These charges are the responsibility of the customer and vary by country.

Delivery Issues

Once an order has been marked as delivered by the courier, responsibility transfers to the customer; however, we will assist where possible in resolving issues. If you suspect your order has been lost or stolen, please contact us at info@joddorlondon.co.uk

Returns

For full details on returns, please refer to our Refund Policy. Returns are accepted in accordance with the terms outlined in that policy.

Have more questions?

Reach out to our team at info@joddorlondon.co.uk – we're happy to help.